Shipping policy
Shipping Policy – SZDEKOR (Pakistan)
At SZDEKOR, we aim to deliver your orders safely and on time across Pakistan. This Shipping Policy explains how we process, dispatch, and deliver your purchases.
1. Order Processing Time
- Orders are usually processed within 24 to 48 hours after confirmation.
- Orders placed on Sundays or public holidays are processed on the next working day.
- You will receive a confirmation message once your order is dispatched.
2. Delivery Time
- Standard delivery time across Pakistan is 3 to 7 working days.
- Delivery time may vary depending on your city, courier service, or unforeseen delays.
- Remote areas may take slightly longer.
3. Shipping Charges
- Shipping charges depend on product weight, size, and delivery location.
- Any applicable delivery charges will be clearly mentioned at the time of order confirmation.
- In some cases, free shipping may be offered on promotional items.
4. Courier Services
We use reliable courier partners to ensure safe and timely delivery across Pakistan. Once your order is shipped, tracking details (if available) will be shared with you.
5. Delivery Issues
- Please ensure your address and contact number are correct to avoid delays.
- If a delivery attempt fails due to incorrect information or unavailability, additional charges may apply for re-delivery.
- SZDEKOR is not responsible for delays caused by courier companies or natural events.
6. Damaged or Missing Items
If your package arrives damaged or incomplete, please contact us within 48 hours of delivery with clear photos/videos so we can assist you.
7. Contact Us
For shipping-related queries, please contact:
SZDEKOR Customer Support (Pakistan)
Business Name: SZ Dekor
Business Number: +92 332 8344666
Email: szdekor45@gmail.com
Business Address: Industrial Estate Road, Peshawar 25000, Pakistan